NOC 64314: Hotel front desk clerks
What hotel front desk clerks do
Hotel front desk clerks make room reservations, provide information and services to guests and receive payment for services. They are employed by hotels, motels and resorts.
Main duties
This group performs some or all of the following duties:
- Maintain an inventory of vacancies, reservations and room assignments
- Register arriving guests and assign rooms
- Answer enquiries regarding hotel services and registration by letter, by telephone and in person, provide information about services available in the community and respond to guests' complaints
- Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
- Present statements of charges to departing guests and receive payment.
Job titles under NOC 64314
22 job titles are classified here, including guest services agent - hotel, hotel front desk clerk, night clerk.
- day clerk - hotel
- front desk agent
- front desk hotel clerk
- front office hotel clerk
- guest service agent
- guest service representative - hotel
- guest services agent - hotel
- hotel clerk
- hotel concierge
- hotel front desk clerk
- hotel front office clerk
- hotel night auditor
- hotel receptionist
- night auditor - hotel
- night clerk
- night clerk - hotel
- reception clerk - hotel
- reservations clerk - hotel
- room clerk
- room clerk - hotel
- room service clerk - hotel
- superintendent of services - hotel
Employment requirements
- Completion of secondary school or equivalent is usually required.
- Completion of a two-year apprenticeship program, or a college program in front desk operations or hotel management may be required.
- Guest services representative trade certification is available, but voluntary, in Saskatchewan.
Hotel front desk clerks wages in Canada
Low, median and high hourly wages from Job Bank’s 2025 wage data. Annual figures assume full-time work (1,950 hours a year).
| Where | Low | Median | High |
|---|---|---|---|
Canada | $15.50/hr | $19.00/hr | $26.50/hr |
Toronto ON | $17.60/hr | $21.00/hr | $30.00/hr |
Montréal QC | $16.10/hr | $22.00/hr | $32.00/hr |
Vancouver Lower Mainland region, BC | $17.85/hr | $21.15/hr | $27.91/hr |
Calgary AB | $16.00/hr | $17.00/hr | $23.00/hr |
Edmonton AB | $16.00/hr | $17.75/hr | $23.00/hr |
Ottawa ON | $17.60/hr | $19.00/hr | $27.16/hr |
Winnipeg MB | $16.00/hr | $17.00/hr | $20.00/hr |
Québec City Quebec region, QC | $16.10/hr | $21.00/hr | $30.00/hr |
Hamilton Hamilton–Niagara Peninsula region, ON | $17.60/hr | $17.60/hr | $24.82/hr |
Kitchener-Waterloo Kitchener–Waterloo–Barrie region, ON | $17.60/hr | $18.50/hr | $29.23/hr |
London ON | $17.60/hr | $19.17/hr | $27.69/hr |
Halifax NS | $16.50/hr | $16.50/hr | $18.04/hr |
Victoria Vancouver Island and Coast region, BC | $17.85/hr | $20.00/hr | $26.33/hr |
Saskatoon Saskatoon–Biggar region, SK | $15.35/hr | $16.75/hr | $20.00/hr |
Regina Regina–Moose Mountain region, SK | $15.35/hr | $15.35/hr | $19.00/hr |
| Where | Low | Median | High |
|---|---|---|---|
Newfoundland and Labrador | $16.00/hr | $19.19/hr | $21.65/hr |
Nova Scotia | $16.50/hr | $16.50/hr | $18.04/hr |
New Brunswick | $16.00/hr | $18.00/hr | $21.50/hr |
Quebec | $16.10/hr | $21.00/hr | $30.00/hr |
Ontario | $17.60/hr | $19.00/hr | $27.16/hr |
Manitoba | $16.00/hr | $17.00/hr | $20.00/hr |
Saskatchewan | $15.35/hr | $15.35/hr | $19.00/hr |
Alberta | $16.00/hr | $17.00/hr | $23.00/hr |
British Columbia | $17.85/hr | $20.00/hr | $26.33/hr |
Using NOC 64314 for your resume or Express Entry profile
- IRCC asks you to make sure the main duties listed for your NOC match what you actually did at your job. If they don’t, look for another unit group whose duties do.
- Describe your own work in your own words. Recruiters and ATS software look for concrete tools, results and scope, not text copied from the NOC.
- Applying from outside Canada? Run your resume through the Canadian resume format checker to catch things Canadian employers don’t expect, like a photo or date of birth.
- Use the job title the employer’s posting uses. The 22 titles above are how the same work is named across employers.
Not in this group
Similar jobs classified under a different NOC code:
- Hotel clerk supervisor (NOC 62022)
- Travel counsellors (NOC 64310)
Frequently asked questions
What is the NOC code for hotel front desk clerks?
Hotel front desk clerks are NOC 2021 unit group 64314. Example job titles in this group include guest services agent - hotel, hotel front desk clerk, night clerk, reservations clerk - hotel.
What TEER is NOC 64314?
NOC 64314 is TEER 4 (High school and on-the-job training). Usually requires completion of secondary school, or several weeks of on-the-job training. TEER 4 and 5 work does not count as skilled work experience for Express Entry’s Federal Skilled Worker or Canadian Experience Class programs.
How much do hotel front desk clerks earn in Canada?
Job Bank's 2025 wage data puts the median at $19.00/hr, about $37,000 a year full-time, with a range of $15.50/hr to $26.50/hr.
Related occupations
Sources: Statistics Canada, National Occupational Classification (NOC) 2021 Version 1.0; Employment and Social Development Canada, Job Bank wages (2025). Contains information licensed under the Open Government Licence – Canada. OfferJetAI is not affiliated with the Government of Canada. Check IRCC’s NOC guidance before you apply.