NOC 64401: Postal services representatives
What postal services representatives do
Postal services representatives serve customers and record transactions at sales counters and postal wickets. They maintain inventory and order supplies in post offices and internal mail rooms. They are employed by Canada Post Corporation, courier and parcel express companies and establishments throughout the public and private sectors.
Main duties
This group performs some or all of the following duties:
- Calculate and affix the correct postage on letters, parcels and registered mail and receive payment from customers
- Sell stamps, prepaid mail and courier envelopes and money orders
- Route mail to the proper delivery stream
- Sign or obtain signatures from recipients for registered or special delivery mail and keep records
- Answer inquiries and complete forms regarding change of address, theft or loss of mail
- Record and balance daily transactions.
Job titles under NOC 64401
23 job titles are classified here, including bus parcel express clerk, express mail service clerk, mail clerk.
- bus parcel express clerk
- counter clerk - mail and postal services
- delivery services clerk
- express mail service clerk
- lost package search clerk
- lost postal package search clerk
- mail clerk
- mail counter clerk
- mail room assistant
- mail room clerk
- mailer
- management services clerk - mail and postal services
- messenger service representative
- parcel post clerk
- post office clerk
- postal clerk - retail services
- postal counter clerk
- postal services wicket clerk
- postal wicket clerk
- registered mail clerk
- shipping clerk - mail and postal services
- sub-post office clerk
- volume counter - mail and postal services
Employment requirements
- Completion of secondary school and some college office administration courses may be required.
- On-the-job training is required.
- Physical fitness may be required for some occupations in this unit group.
Postal services representatives wages in Canada
Low, median and high hourly wages from Job Bank’s 2025 wage data. Annual figures assume full-time work (1,950 hours a year).
| Where | Low | Median | High |
|---|---|---|---|
Canada | $15.25/hr | $20.15/hr | $30.00/hr |
Toronto ON | $17.60/hr | $20.53/hr | $30.36/hr |
Montréal QC | $16.10/hr | $21.34/hr | $30.36/hr |
Vancouver Lower Mainland region, BC | $17.85/hr | $24.61/hr | $29.60/hr |
Calgary AB | $17.93/hr | $23.03/hr | $32.44/hr |
Edmonton AB | $15.25/hr | $23.00/hr | $30.00/hr |
Québec City Quebec region, QC | $16.10/hr | $21.70/hr | $30.36/hr |
Hamilton Hamilton–Niagara Peninsula region, ON | $17.60/hr | $22.68/hr | $30.36/hr |
Victoria Vancouver Island and Coast region, BC | $20.49/hr | $23.41/hr | $31.88/hr |
Saskatoon Saskatoon–Biggar region, SK | $18.20/hr | $21.78/hr | $28.96/hr |
Regina Regina–Moose Mountain region, SK | $16.94/hr | $19.18/hr | $28.30/hr |
| Where | Low | Median | High |
|---|---|---|---|
Newfoundland and Labrador | $18.44/hr | $22.68/hr | $27.40/hr |
Nova Scotia | $16.50/hr | $22.68/hr | $30.00/hr |
New Brunswick | $15.65/hr | $22.00/hr | $29.00/hr |
Quebec | $16.10/hr | $21.70/hr | $30.36/hr |
Ontario | $17.60/hr | $22.68/hr | $30.36/hr |
Manitoba | $17.10/hr | $23.27/hr | $33.03/hr |
Saskatchewan | $15.35/hr | $20.00/hr | $28.75/hr |
Alberta | $15.25/hr | $23.00/hr | $30.00/hr |
British Columbia | $18.14/hr | $24.61/hr | $28.00/hr |
Using NOC 64401 for your resume or Express Entry profile
- IRCC asks you to make sure the main duties listed for your NOC match what you actually did at your job. If they don’t, look for another unit group whose duties do.
- Describe your own work in your own words. Recruiters and ATS software look for concrete tools, results and scope, not text copied from the NOC.
- Applying from outside Canada? Run your resume through the Canadian resume format checker to catch things Canadian employers don’t expect, like a photo or date of birth.
- Use the job title the employer’s posting uses. The 23 titles above are how the same work is named across employers.
Not in this group
Similar jobs classified under a different NOC code:
- Couriers and messengers (NOC 74102)
- Letter carriers (NOC 74101)
- Mail and parcel sorters and related occupations (NOC 74100)
- Supervisors, mail and message distribution occupations (NOC 72025)
Frequently asked questions
What is the NOC code for postal services representatives?
Postal services representatives are NOC 2021 unit group 64401. Example job titles in this group include bus parcel express clerk, express mail service clerk, mail clerk, mail room clerk.
What TEER is NOC 64401?
NOC 64401 is TEER 4 (High school and on-the-job training). Usually requires completion of secondary school, or several weeks of on-the-job training. TEER 4 and 5 work does not count as skilled work experience for Express Entry’s Federal Skilled Worker or Canadian Experience Class programs.
How much do postal services representatives earn in Canada?
Job Bank's 2025 wage data puts the median at $20.15/hr, about $39,000 a year full-time, with a range of $15.25/hr to $30.00/hr.
Related occupations
Sources: Statistics Canada, National Occupational Classification (NOC) 2021 Version 1.0; Employment and Social Development Canada, Job Bank wages (2025). Contains information licensed under the Open Government Licence – Canada. OfferJetAI is not affiliated with the Government of Canada. Check IRCC’s NOC guidance before you apply.