NOC 14102: Personnel clerks
What personnel clerks do
Personnel clerks assist personnel officers and human resources specialists and compile, maintain and process information relating to staffing, recruitment, training, labour relations, performance evaluations and classifications. They are employed in personnel departments throughout the private and public sectors.
Main duties
This group performs some or all of the following duties:
- Process, verify and register documentation relating to personnel activities such as staffing, recruitment, training, grievances, performance evaluations and classifications
- Maintain and update manual and computerized filing and registration systems, and compile and prepare reports and documents relating to personnel activities
- Respond to telephone and written enquiries from staff and the general public regarding personnel matters
- Arrange for advertising or posting of job vacancies, assist in screening and rating of job applicants, and conduct reference checks
- Administer and score employment tests, such as keyboarding and proofreading tests
- Arrange for in-house and external training activities.
Job titles under NOC 14102
12 job titles are classified here, including classification clerk - human resources, employment clerk, human resources assistant.
- classification clerk - human resources
- employment clerk
- human resources assistant
- human resources clerk
- human resources clerk - Canadian Armed Forces
- identification clerk
- labour relations clerk
- personnel clerk
- personnel services clerk
- staffing assistant
- staffing clerk
- training clerk
Employment requirements
- Completion of secondary school is usually required.
- Completion of college or other courses in personnel administration may be required.
- Some clerical experience may be required.
Personnel clerks wages in Canada
Low, median and high hourly wages from Job Bank’s 2025 wage data. Annual figures assume full-time work (1,950 hours a year).
| Where | Low | Median | High |
|---|---|---|---|
Canada | $21.75/hr | $27.88/hr | $38.46/hr |
Toronto ON | $19.00/hr | $26.44/hr | $35.90/hr |
Montréal QC | $20.22/hr | $27.82/hr | $37.95/hr |
Vancouver Lower Mainland region, BC | $24.00/hr | $26.00/hr | $38.46/hr |
Calgary AB | $22.61/hr | $29.65/hr | $37.30/hr |
Edmonton AB | $22.61/hr | $29.11/hr | $37.69/hr |
Ottawa ON | $19.00/hr | $27.78/hr | $40.49/hr |
Winnipeg MB | $22.00/hr | $26.05/hr | $34.52/hr |
Québec City Quebec region, QC | $22.00/hr | $28.00/hr | $40.00/hr |
Hamilton Hamilton–Niagara Peninsula region, ON | $20.02/hr | $28.69/hr | $40.50/hr |
Kitchener-Waterloo Kitchener–Waterloo–Barrie region, ON | $19.63/hr | $26.35/hr | $32.25/hr |
London ON | $21.25/hr | $27.79/hr | $36.50/hr |
Victoria Vancouver Island and Coast region, BC | $22.52/hr | $28.74/hr | $37.23/hr |
Saskatoon Saskatoon–Biggar region, SK | $19.14/hr | $22.93/hr | $31.10/hr |
Regina Regina–Moose Mountain region, SK | $19.75/hr | $25.13/hr | $38.15/hr |
| Where | Low | Median | High |
|---|---|---|---|
Newfoundland and Labrador | $23.59/hr | $27.00/hr | $45.05/hr |
Nova Scotia | $20.38/hr | $27.00/hr | $38.04/hr |
New Brunswick | $25.00/hr | $25.13/hr | $38.04/hr |
Quebec | $22.00/hr | $28.00/hr | $40.00/hr |
Ontario | $19.00/hr | $27.78/hr | $40.49/hr |
Manitoba | $21.83/hr | $25.00/hr | $30.26/hr |
Saskatchewan | $21.00/hr | $23.85/hr | $30.09/hr |
Alberta | $22.00/hr | $28.18/hr | $35.15/hr |
British Columbia | $24.04/hr | $28.85/hr | $38.46/hr |
Using NOC 14102 for your resume or Express Entry profile
- IRCC asks you to make sure the main duties listed for your NOC match what you actually did at your job. If they don’t, look for another unit group whose duties do.
- Describe your own work in your own words. Recruiters and ATS software look for concrete tools, results and scope, not text copied from the NOC.
- Applying from outside Canada? Run your resume through the Canadian resume format checker to catch things Canadian employers don’t expect, like a photo or date of birth.
- Use the job title the employer’s posting uses. The 12 titles above are how the same work is named across employers.
Not in this group
Similar jobs classified under a different NOC code:
- Human resources and recruitment officers (NOC 12101)
- Human resources professionals (NOC 11200)
- Payroll administrators (NOC 13102)
- Supervisors, general office and administrative support workers (NOC 12010)
Frequently asked questions
What is the NOC code for personnel clerks?
Personnel clerks are NOC 2021 unit group 14102. Example job titles in this group include classification clerk - human resources, employment clerk, human resources assistant, human resources clerk.
What TEER is NOC 14102?
NOC 14102 is TEER 4 (High school and on-the-job training). Usually requires completion of secondary school, or several weeks of on-the-job training. TEER 4 and 5 work does not count as skilled work experience for Express Entry’s Federal Skilled Worker or Canadian Experience Class programs.
How much do personnel clerks earn in Canada?
Job Bank's 2025 wage data puts the median at $27.88/hr, about $54,000 a year full-time, with a range of $21.75/hr to $38.46/hr.
Related occupations
Sources: Statistics Canada, National Occupational Classification (NOC) 2021 Version 1.0; Employment and Social Development Canada, Job Bank wages (2025). Contains information licensed under the Open Government Licence – Canada. OfferJetAI is not affiliated with the Government of Canada. Check IRCC’s NOC guidance before you apply.