NOC 65210: Support occupations in accommodation, travel and facilities set-up services
What support occupations in accommodation, travel and facilities set-up services do
Workers in support occupations in accommodation, travel and facilities set-up services escort guests to their rooms, carry travellers' luggage at airports, in railway stations and aboard ships, clean and maintain public areas and passengers' rooms aboard ships and trains, and set up rooms and associated furnishings, commercial displays, exhibits, equipment and booths in facilities and establishments. They are employed by hotels, conference centres, retail establishments, passenger transport companies and throughout the private and public sectors.
Main duties
This group performs some or all of the following duties:
- Guest service attendants and baggage porters
- Carry luggage for hotel guests, escort incoming guests to their rooms
- Check rooms to ensure they are in order
- Offer information regarding features of rooms, services of hotel and points of interest
- Assist guests with special needs
- Attend to group arrivals and departures
- Receive and deliver items and messages for guests
- Handle guest complaints and requests and maintain luggage storage areas.
- Convey travellers' luggage at railway stations and airports by hand or hand truck and arrange for ground transportation.
- Ship and train service attendants
- Set and clear tables, serve food and beverages, clean sleeping cars and cabins, make beds, wash dishes and maintain washroom supplies
- Carry luggage for passengers aboard ships.
- Ensure customer satisfaction and comfort.
- Facilities workers
- Set-up, install, reconfigure, relocate and dismantle temporary partitions and furnishings of rooms
- Assemble, rotate and disassemble window displays, showcases and signage according to floor plans or instructions
- Assist with installation of audiovisual equipment and help in resolving problems during use
- May perform minor repairs on installations and routine maintenance of audiovisual equipment.
Job titles under NOC 65210
26 job titles are classified here, including baggage porter, banquet porter, bellhop.
- audiovisual helper
- baggage handler
- baggage master
- baggage porter
- banquet porter
- bellhop
- car supplier - railway
- cruise line passenger attendant
- display installer
- door person - hotel
- facilities porter
- hotel doorkeeper
- hotel guest services attendant
- lobby porter
- luggage attendant
- passenger service attendant - railway
- port redcap
- redcap
- room flipper
- room porter
- ship passenger attendant
- showcase installer
- skytrain attendant
- sleeping car attendant
Employment requirements
- Some secondary school education may be required.
Support occupations in accommodation, travel and facilities set-up services wages in Canada
Low, median and high hourly wages from Job Bank’s 2025 wage data. Annual figures assume full-time work (1,950 hours a year).
| Where | Low | Median | High |
|---|---|---|---|
Canada | $16.07/hr | $20.80/hr | $29.33/hr |
Toronto ON | $17.60/hr | $22.00/hr | $28.00/hr |
Montréal QC | $18.45/hr | $24.34/hr | $30.40/hr |
Vancouver Lower Mainland region, BC | $18.50/hr | $24.00/hr | $37.17/hr |
Winnipeg MB | $16.07/hr | $27.25/hr | $33.02/hr |
Québec City Quebec region, QC | $17.00/hr | $21.35/hr | $28.00/hr |
Hamilton Hamilton–Niagara Peninsula region, ON | $17.60/hr | $17.60/hr | $19.82/hr |
| Where | Low | Median | High |
|---|---|---|---|
Nova Scotia | $16.50/hr | $23.50/hr | $29.43/hr |
Quebec | $17.00/hr | $21.35/hr | $28.00/hr |
Ontario | $17.60/hr | $19.25/hr | $26.76/hr |
Manitoba | $16.07/hr | $27.26/hr | $33.02/hr |
Alberta | $15.00/hr | $18.20/hr | $26.08/hr |
British Columbia | $18.00/hr | $23.50/hr | $37.02/hr |
Using NOC 65210 for your resume or Express Entry profile
- IRCC asks you to make sure the main duties listed for your NOC match what you actually did at your job. If they don’t, look for another unit group whose duties do.
- Describe your own work in your own words. Recruiters and ATS software look for concrete tools, results and scope, not text copied from the NOC.
- Applying from outside Canada? Run your resume through the Canadian resume format checker to catch things Canadian employers don’t expect, like a photo or date of birth.
- Use the job title the employer’s posting uses. The 26 titles above are how the same work is named across employers.
Not in this group
Similar jobs classified under a different NOC code:
- Air transport ramp attendants (NOC 74202)
- Hotel front desk clerks (NOC 64314)
- Material handlers (NOC 75101)
- Motion pictures, broadcasting, photography and performing arts assistants and operators (NOC 53111)
Frequently asked questions
What is the NOC code for support occupations in accommodation, travel and facilities set-up services?
Support occupations in accommodation, travel and facilities set-up services are NOC 2021 unit group 65210. Example job titles in this group include baggage porter, banquet porter, bellhop, cruise line passenger attendant.
What TEER is NOC 65210?
NOC 65210 is TEER 5 (Short work demonstration). Usually requires a short work demonstration and no formal education. TEER 4 and 5 work does not count as skilled work experience for Express Entry’s Federal Skilled Worker or Canadian Experience Class programs.
How much do support occupations in accommodation, travel and facilities set-up services earn in Canada?
Job Bank's 2025 wage data puts the median at $20.80/hr, about $41,000 a year full-time, with a range of $16.07/hr to $29.33/hr.
Related occupations
Sources: Statistics Canada, National Occupational Classification (NOC) 2021 Version 1.0; Employment and Social Development Canada, Job Bank wages (2025). Contains information licensed under the Open Government Licence – Canada. OfferJetAI is not affiliated with the Government of Canada. Check IRCC’s NOC guidance before you apply.