NOC 62010: Retail sales supervisors
What retail sales supervisors do
Retail sales supervisors supervise and coordinate the activities of workers in the following unit groups: Retail salespersons and visual merchandisers (64100), Cashiers (65100), Store shelf stockers, clerks and order fillers (65102) and Other sales related occupations (65109). They are employed by stores and other retail businesses, wholesale businesses that sell on a retail basis to the public, rental service establishments and businesses involved in door-to-door soliciting and telemarketing.
Main duties
This group performs some or all of the following duties:
- Supervise and coordinate sales staff and cashiers
- Assign sales workers to duties and prepare work schedules
- Authorize payments and the return of merchandise
- Resolve issues that may arise, including customer requests, complaints and supply shortages
- Maintain specified inventory and order merchandise
- Prepare reports regarding sales volumes, merchandising and personnel matters
- Hire and train or arrange for the training of new sales staff and monitor and report on performance
- Ensure the visual standards and image of the store are maintained, such as store displays, signage and cleanliness
- May perform the same duties as workers supervised
- May perform key holding and managerial duties if required, such as opening and closing the store, managing escalated complaints, developing and implementing marketing strategies, and signing for deliveries.
Job titles under NOC 62010
42 job titles are classified here, including department store supervisor, head cashier, liquor store supervisor.
- bakery supervisor - supermarket
- cage supervisor - casino
- cashier supervisor - retail
- chief canvasser - retail
- customer service supervisor - retail
- delicatessen supervisor - food store
- delivery person supervisor
- department store supervisor
- department supervisor - retail
- display design supervisor
- display designers supervisor
- door-to-door sales supervisor
- door-to-door salesperson supervisor - retail
- food store supervisor
- front end supervisor - retail
- grocery clerk supervisor
- head cashier
- key holder - retail store
- liquor store supervisor
- meat department supervisor
- newspaper delivery persons supervisor
- newspaper sales supervisor
- newspaper salesperson supervisor
- night crew leader - retail store
Employment requirements
- Completion of secondary school is usually required.
- Previous retail sales experience as a retail salesperson or sales clerk, cashier, telemarketer, door-to-door salesperson or rental agent is usually required.
Retail sales supervisors wages in Canada
Low, median and high hourly wages from Job Bank’s 2025 wage data. Annual figures assume full-time work (1,950 hours a year).
| Where | Low | Median | High |
|---|---|---|---|
Canada | $16.55/hr | $22.00/hr | $36.06/hr |
Toronto ON | $17.60/hr | $23.00/hr | $42.31/hr |
Montréal QC | $16.67/hr | $22.00/hr | $35.00/hr |
Vancouver Lower Mainland region, BC | $18.00/hr | $24.04/hr | $35.58/hr |
Calgary AB | $17.00/hr | $22.00/hr | $35.90/hr |
Edmonton AB | $16.83/hr | $23.00/hr | $33.33/hr |
Ottawa ON | $17.60/hr | $21.00/hr | $34.93/hr |
Winnipeg MB | $16.00/hr | $22.12/hr | $35.90/hr |
Québec City Quebec region, QC | $16.60/hr | $22.00/hr | $35.00/hr |
Hamilton Hamilton–Niagara Peninsula region, ON | $17.60/hr | $21.00/hr | $39.38/hr |
Kitchener-Waterloo Kitchener–Waterloo–Barrie region, ON | $17.60/hr | $19.36/hr | $33.08/hr |
London ON | $17.60/hr | $21.00/hr | $33.65/hr |
Halifax NS | $16.50/hr | $21.80/hr | $31.25/hr |
Victoria Vancouver Island and Coast region, BC | $17.85/hr | $25.00/hr | $35.26/hr |
Saskatoon Saskatoon–Biggar region, SK | $15.35/hr | $22.00/hr | $38.46/hr |
Regina Regina–Moose Mountain region, SK | $15.35/hr | $20.67/hr | $37.50/hr |
| Where | Low | Median | High |
|---|---|---|---|
Newfoundland and Labrador | $16.00/hr | $19.71/hr | $30.00/hr |
Nova Scotia | $16.50/hr | $20.19/hr | $30.54/hr |
New Brunswick | $15.75/hr | $20.00/hr | $31.73/hr |
Quebec | $16.60/hr | $22.00/hr | $35.00/hr |
Ontario | $17.60/hr | $21.50/hr | $38.46/hr |
Manitoba | $16.00/hr | $21.75/hr | $35.90/hr |
Saskatchewan | $15.35/hr | $20.67/hr | $37.50/hr |
Alberta | $17.00/hr | $22.00/hr | $35.90/hr |
British Columbia | $17.90/hr | $24.00/hr | $35.00/hr |
Using NOC 62010 for your resume or Express Entry profile
- IRCC asks you to make sure the main duties listed for your NOC match what you actually did at your job. If they don’t, look for another unit group whose duties do.
- Describe your own work in your own words. Recruiters and ATS software look for concrete tools, results and scope, not text copied from the NOC.
- Applying from outside Canada? Run your resume through the Canadian resume format checker to catch things Canadian employers don’t expect, like a photo or date of birth.
- Use the job title the employer’s posting uses. The 42 titles above are how the same work is named across employers.
Not in this group
Similar jobs classified under a different NOC code:
- Retail and wholesale trade managers (NOC 60020)
- Service supervisors (See 6202 Service supervisors)
- Technical sales supervisor (NOC 62100)
Frequently asked questions
What is the NOC code for retail sales supervisors?
Retail sales supervisors are NOC 2021 unit group 62010. Example job titles in this group include department store supervisor, head cashier, liquor store supervisor, produce department supervisor.
What TEER is NOC 62010?
NOC 62010 is TEER 2 (College diploma or apprenticeship (2+ years)). Usually requires a 2–3 year college program or a 2–5 year apprenticeship, or the occupation carries supervisory or significant safety responsibilities. TEER 0, 1, 2 and 3 work counts as skilled work experience for Express Entry’s Federal Skilled Worker and Canadian Experience Class programs.
How much do retail sales supervisors earn in Canada?
Job Bank's 2025 wage data puts the median at $22.00/hr, about $43,000 a year full-time, with a range of $16.55/hr to $36.06/hr.
Sources: Statistics Canada, National Occupational Classification (NOC) 2021 Version 1.0; Employment and Social Development Canada, Job Bank wages (2025). Contains information licensed under the Open Government Licence – Canada. OfferJetAI is not affiliated with the Government of Canada. Check IRCC’s NOC guidance before you apply.