NOC 60040: Managers in customer and personal services
What managers in customer and personal services do
Managers in customer and personal services provide services such as dry cleaning, hairdressing or residential cleaning. This group also includes managers of schools that provide non-vocational instruction in driving, languages, music, dance, art, cooking or fashion.
Main duties
This group performs some or all of the following duties:
- Plan, organize, direct, control and evaluate the operations of an establishment providing services such as dry cleaning, hairdressing or residential cleaning, or a school providing non-vocational instruction in driving, languages, music, dance, art, cooking or fashion
- Establish or implement policies and procedures for staff
- Plan and control budget and inventory
- Respond to inquiries or complaints and resolve problems
- Manage contracts for advertising or marketing strategies
- Hire, train and supervise staff.
Job titles under NOC 60040
54 job titles are classified here, including barber shop manager, car wash manager, cooking school manager.
- academy of music manager
- art school manager
- automobile driver training school manager
- automobile driving school manager
- barber shop manager
- beauty shop manager
- boarding kennel manager
- car wash manager
- carpet cleaning service manager
- cold-storage manager
- cooking school manager
- craft school manager
- crematorium manager
- dance school manager
- dog grooming establishment manager
- dog kennel manager
- driving school manager
- dry cleaning plant manager
- dry cleaning service manager
- escort agency manager
- esthetic services manager
- fur cleaning plant manager
- hairdressing salon manager
- hairstyling salon manager
Employment requirements
- Completion of secondary school is usually required.
- A college diploma or vocational certificate in the subject of instruction may be required.
- One to three years of experience in the service being offered are usually required.
Managers in customer and personal services wages in Canada
Low, median and high hourly wages from Job Bank’s 2025 wage data. Annual figures assume full-time work (1,950 hours a year).
| Where | Low | Median | High |
|---|---|---|---|
Canada | $20.00/hr | $34.00/hr | $62.93/hr |
Toronto ON | $20.00/hr | $32.31/hr | $71.43/hr |
Montréal QC | $21.20/hr | $35.74/hr | $59.12/hr |
Vancouver Lower Mainland region, BC | $26.98/hr | $37.51/hr | $56.48/hr |
Calgary AB | $20.13/hr | $33.07/hr | $58.85/hr |
Edmonton AB | $20.51/hr | $33.56/hr | $54.62/hr |
Ottawa ON | $21.64/hr | $33.72/hr | $60.01/hr |
Winnipeg MB | $20.88/hr | $33.31/hr | $56.13/hr |
Québec City Quebec region, QC | $21.75/hr | $33.95/hr | $59.38/hr |
Hamilton Hamilton–Niagara Peninsula region, ON | $17.60/hr | $36.06/hr | $48.08/hr |
Kitchener-Waterloo Kitchener–Waterloo–Barrie region, ON | $24.14/hr | $36.15/hr | $58.13/hr |
London ON | $23.05/hr | $36.22/hr | $61.30/hr |
Halifax NS | $21.11/hr | $32.90/hr | $52.56/hr |
Victoria Vancouver Island and Coast region, BC | $22.67/hr | $37.39/hr | $55.67/hr |
Saskatoon Saskatoon–Biggar region, SK | $21.72/hr | $31.67/hr | $56.27/hr |
Regina Regina–Moose Mountain region, SK | $20.29/hr | $31.91/hr | $53.19/hr |
| Where | Low | Median | High |
|---|---|---|---|
Newfoundland and Labrador | $20.35/hr | $30.10/hr | $56.85/hr |
Nova Scotia | $21.69/hr | $32.39/hr | $52.81/hr |
New Brunswick | $21.67/hr | $29.35/hr | $52.32/hr |
Quebec | $21.75/hr | $33.95/hr | $59.38/hr |
Ontario | $20.00/hr | $36.25/hr | $65.08/hr |
Manitoba | $23.68/hr | $38.33/hr | $61.16/hr |
Saskatchewan | $21.86/hr | $31.63/hr | $49.11/hr |
Alberta | $19.72/hr | $32.51/hr | $59.27/hr |
British Columbia | $22.31/hr | $37.26/hr | $55.90/hr |
Using NOC 60040 for your resume or Express Entry profile
- IRCC asks you to make sure the main duties listed for your NOC match what you actually did at your job. If they don’t, look for another unit group whose duties do.
- Describe your own work in your own words. Recruiters and ATS software look for concrete tools, results and scope, not text copied from the NOC.
- Applying from outside Canada? Run your resume through the Canadian resume format checker to catch things Canadian employers don’t expect, like a photo or date of birth.
- Use the job title the employer’s posting uses. The 54 titles above are how the same work is named across employers.
Not in this group
Similar jobs classified under a different NOC code:
- Accommodation service managers (NOC 60031)
- Cleaning supervisors (NOC 62024)
- Executive housekeepers (NOC 62021)
- Other business services managers (NOC 10029)
- Retail and wholesale trade managers (NOC 60020)
- Retail sales supervisors (NOC 62010)
Frequently asked questions
What is the NOC code for managers in customer and personal services?
Managers in customer and personal services are NOC 2021 unit group 60040. Example job titles in this group include barber shop manager, car wash manager, cooking school manager, driving school manager.
What TEER is NOC 60040?
NOC 60040 is TEER 0 (Management). Management occupations. TEER 0, 1, 2 and 3 work counts as skilled work experience for Express Entry’s Federal Skilled Worker and Canadian Experience Class programs.
How much do managers in customer and personal services earn in Canada?
Job Bank's 2025 wage data puts the median at $34.00/hr, about $66,000 a year full-time, with a range of $20.00/hr to $62.93/hr.
Sources: Statistics Canada, National Occupational Classification (NOC) 2021 Version 1.0; Employment and Social Development Canada, Job Bank wages (2025). Contains information licensed under the Open Government Licence – Canada. OfferJetAI is not affiliated with the Government of Canada. Check IRCC’s NOC guidance before you apply.