NOC 12104: Employment insurance and revenue officers
What employment insurance and revenue officers do
Employment insurance and revenue officers administer and enforce laws and regulations related to tax revenue, employment insurance and other government benefit services. They are employed by government agencies.
Main duties
This group performs some or all of the following duties:
- Excise tax revenue officers
- Audit accounting records to determine income, exemptions, payable taxes, compliance with reporting regulations and existence of fraud
- Examine accounting systems and internal controls of organizations
- Provide advice on reporting and evaluation methods for goods subject to taxation
- Prepare briefs and assist in searching and seizing records, and in preparing charges for court cases.
- Government benefits services officers
- Determine the eligibility of persons applying for government benefits such as Employment Insurance (EI), Canada Pension Plan (CPP) and Old Age Security (OAS)
- Ascertain the facts on such issues as reasons for loss of employment and availability for work
- Monitor the payments of benefits and investigate claimants when there appears to be fraud or abuse.
Job titles under NOC 12104
59 job titles are classified here, including employment insurance agent, employment insurance benefits control officer, revenue officer.
- adjudication officer - employment insurance
- adjudicator - employment insurance
- appeal judge - employment insurance
- appeal officer
- appeal officer - taxation
- assessing officer - taxation
- assessing unit head - taxation
- audit reviewer - taxation
- benefits officer - government services
- business expertise advisor - government services
- business expertise consultant - government services
- citizen services officer (CSO) - government services
- claims adjudication officer - employment insurance
- claims adjudicator - employment insurance
- collection agent - government services
- collection officer - taxation
- collection unit head - government services
- collector of taxes
- coverage and interpretation officer - taxation
- employment insurance agent
- employment insurance benefit claims investigator
- employment insurance benefits control officer
- employment insurance officer
- excise duty agent
Employment requirements
- A bachelor's degree or college diploma is usually required.
- Several years of related administrative or regulatory experience may be required.
- Completion of specialized government training is required.
Employment insurance and revenue officers wages in Canada
Low, median and high hourly wages from Job Bank’s 2025 wage data. Annual figures assume full-time work (1,950 hours a year).
| Where | Low | Median | High |
|---|---|---|---|
Canada | $27.00/hr | $34.87/hr | $51.65/hr |
Toronto ON | $29.68/hr | $35.90/hr | $57.95/hr |
Montréal QC | $30.00/hr | $33.85/hr | $44.87/hr |
Vancouver Lower Mainland region, BC | $28.85/hr | $36.50/hr | $56.41/hr |
Calgary AB | $25.64/hr | $35.00/hr | $66.67/hr |
Edmonton AB | $27.65/hr | $34.22/hr | $50.33/hr |
Ottawa ON | $20.40/hr | $38.67/hr | $60.00/hr |
Winnipeg MB | $28.00/hr | $33.04/hr | $46.47/hr |
Québec City Quebec region, QC | $26.54/hr | $34.05/hr | $48.72/hr |
Hamilton Hamilton–Niagara Peninsula region, ON | $26.00/hr | $37.95/hr | $55.00/hr |
Kitchener-Waterloo Kitchener–Waterloo–Barrie region, ON | $26.25/hr | $33.33/hr | $44.10/hr |
London ON | $25.00/hr | $35.38/hr | $52.82/hr |
Halifax NS | $21.33/hr | $33.49/hr | $53.85/hr |
Victoria Vancouver Island and Coast region, BC | $27.59/hr | $36.14/hr | $50.79/hr |
Saskatoon Saskatoon–Biggar region, SK | $28.11/hr | $36.22/hr | $53.10/hr |
Regina Regina–Moose Mountain region, SK | $28.00/hr | $35.00/hr | $54.87/hr |
| Where | Low | Median | High |
|---|---|---|---|
Newfoundland and Labrador | $28.00/hr | $33.00/hr | $40.00/hr |
Nova Scotia | $21.33/hr | $33.41/hr | $53.85/hr |
New Brunswick | $28.00/hr | $33.17/hr | $47.18/hr |
Quebec | $26.54/hr | $34.05/hr | $48.72/hr |
Ontario | $26.58/hr | $35.90/hr | $55.38/hr |
Manitoba | $28.00/hr | $33.33/hr | $45.64/hr |
Saskatchewan | $28.11/hr | $36.22/hr | $53.10/hr |
Alberta | $27.65/hr | $34.22/hr | $65.75/hr |
British Columbia | $28.85/hr | $36.50/hr | $54.95/hr |
Using NOC 12104 for your resume or Express Entry profile
- IRCC asks you to make sure the main duties listed for your NOC match what you actually did at your job. If they don’t, look for another unit group whose duties do.
- Describe your own work in your own words. Recruiters and ATS software look for concrete tools, results and scope, not text copied from the NOC.
- Applying from outside Canada? Run your resume through the Canadian resume format checker to catch things Canadian employers don’t expect, like a photo or date of birth.
- Use the job title the employer’s posting uses. The 59 titles above are how the same work is named across employers.
Not in this group
Similar jobs classified under a different NOC code:
- Financial auditors and accountants (NOC 11100)
- Government managers - economic analysis, policy development and program administration (NOC 40011)
- Government managers - health and social policy development and program administration (NOC 40010)
- Other financial officers (NOC 11109)
- Social policy researchers, consultants and program officers (NOC 41403)
Frequently asked questions
What is the NOC code for employment insurance and revenue officers?
Employment insurance and revenue officers are NOC 2021 unit group 12104. Example job titles in this group include employment insurance agent, employment insurance benefits control officer, revenue officer, tax collection officer.
What TEER is NOC 12104?
NOC 12104 is TEER 2 (College diploma or apprenticeship (2+ years)). Usually requires a 2–3 year college program or a 2–5 year apprenticeship, or the occupation carries supervisory or significant safety responsibilities. TEER 0, 1, 2 and 3 work counts as skilled work experience for Express Entry’s Federal Skilled Worker and Canadian Experience Class programs.
How much do employment insurance and revenue officers earn in Canada?
Job Bank's 2025 wage data puts the median at $34.87/hr, about $68,000 a year full-time, with a range of $27.00/hr to $51.65/hr.
Related occupations
Sources: Statistics Canada, National Occupational Classification (NOC) 2021 Version 1.0; Employment and Social Development Canada, Job Bank wages (2025). Contains information licensed under the Open Government Licence – Canada. OfferJetAI is not affiliated with the Government of Canada. Check IRCC’s NOC guidance before you apply.